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Service 04 / 05 · CRM

CRM systems shaped around how your team actually sells and supports, so leads, follow-ups, and renewals are easier to keep track of.

Two people shaking hands across a desk with a laptop
  • CRM implementation
  • CRM customization
  • Lead management

A CRM only helps if your team uses it. We set up and customize CRM systems around your real process, so leads, follow-ups and renewals are easy to track.

We also connect your CRM to forms, email, WhatsApp and other tools so information flows in without manual copying.

Who it is for

  • Teams tracking leads in spreadsheets or inboxes
  • Businesses with a CRM that nobody uses well
  • Sales and support teams that want clear pipelines and reports

What you get.

  • 1

    CRM implementation

    Choosing, setting up and configuring a CRM that fits your team and budget.

  • 2

    CRM customization

    Fields, stages and views adjusted to match how you actually work.

  • 3

    Lead management

    Capturing leads from your channels and making sure each one gets followed up.

  • 4

    Customer pipelines

    A clear view of each deal and customer from first contact to renewal.

  • 5

    Workflow automation

    Automatic reminders, assignments and updates that save repetitive admin.

  • 6

    Reporting

    Dashboards for pipeline, response times and results by team or channel.

Tools we use

  • HubSpot
  • Zoho
  • Airtable
  • Notion
  • Zendesk
  • Intercom
  • WhatsApp

Process

Four steps. No surprises.

  1. Discover

    Understand your business, goals, challenges, and existing systems.

  2. Strategize

    Develop a clear technical and digital strategy.

  3. Build

    Design and develop the required solution.

  4. Optimize

    Measure results, improve performance, and continuously optimize.

Questions about CRM.

Not here? Ask us directly and a person will reply.

Ask a question
  • Which CRM platforms do you work with?

    We work with tools such as HubSpot, Zoho, Airtable, Notion, Zendesk and Intercom, and can recommend one after understanding your process.

  • Can you move our existing data into a new CRM?

    Yes. We can clean and import contacts and deals from spreadsheets or your current system.

  • Will my team need training?

    We keep setups simple and can walk your team through how to use the system. The scope is agreed in the proposal.

Tell us what you need and we will reply with how we would approach it.